Install Guide
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FAQ
Q. Will this product work in a Citrix or Terminal server environment?
A. Yes. There are a few things to watch out for:
1. You must not nor have ever installed Outlook Exchange and Exchange Server on the same machine for versions earlier than Outlook and Exchange 2007
2. Exchange system manager tools on the machine as Outlook Profiler may cause problems.
3. Boxes locked down to the point that Outlook Profiler will not run.
4. With Outlook Exchange as a published app you must call Outlook Profiler through a batch file. In other words publish a batch file that calls Outlook Profiler.
5. Corrupted installations of Outlook. Be sure and test for the fix listed below.
Q. I only want to change or modify the exchange server name. How?
A. Edit the "profiler.ini" manually and set the "ModifyExchangeServerNameOnly=1" key. Please note that if you're performing an exchange migration you may also need to set the "mailbox=" value to be the LegacyExchangeDN (use AD Explorer to find the value) or the distinguished name of the mailbox. Modify both of the values to utilize the "%username%" variable. Outlook Profiler will now function as an exchange profile update tool.
Q. We are using cached exchange mode and the ost file keeps getting recreated. How to preserve the cache?
A. Using PEditor, go to "More Settings / Advanced tab / Enable Offline Folders" and then enter the path to the .ost file.
Q. Why does Outlook Profiler exit almost immediately and does not write to the log file when I have logging enabled?
A. To verify this issue, create a profile manually. Open Outlook and if you are able to connect to your Exchange server then leave Outlook open for at least 30 seconds. If you see a dialog pop up then read this article:
http://support.microsoft.com/?id=820865
Q. Can I use %username% for a signature file?
A. Yes. Create your signature files using Peditor.exe naming them the username you want. Next edit "profiler.ini" file manually and set "SignatureNewMessages" or "SignatureRepliesForwards" to "%username%". Please note that Outlook 2003 uses a different ini file entry. See the "Technical Information" information in the help file for details.
Q. How do I start Outlook Profiler from a login script? It is just reporting an error.
A. Outlook Profiler will not be able to verify who is logged in until the login script has finished for Windows 9x. To help accomplish this, first create a bat file (we will call it profiler.bat) with the following line in it:
\\Server\Share\profiler.exe
Then add the following at the very bottom of your login script:
call \\Server\Share\profiler.bat
:END
For Windows 9x workstations , set the "Delay Start" to a value that you suspect the user's desktop will be available to Outlook Profiler.
Q. Will Outlook Profiler honor my ini file when I upgrade to a new version?
A. No.